Case study

BIGGBY Franchisee

Franchise & multi-unit

Where should we open the next 20 — and which stores should close or relocate?

Next-market planning plus close / relocate recommendations.

1

Problem

What was at stake?

Franchisee expanding aggressively while existing stores showed uneven performance.

2

MapZot.AI work

How the decision was modeled.

Rank markets by demand and revenue potential
Model overlap between existing and new stores
Flag underperforming locations for closure or relocation
3

Outcome

What became clearer?

Clear roadmap for next 20 locations
Reduced cannibalization risk
Improved portfolio efficiency

Cost of being wrong

$500K–$1.2M per location

Opening blindly would increase cannibalization and lock capital into weak markets.

The goal was not more data. The goal was a cleaner decision before capital, lease commitments, buildout time, and leadership attention were locked in.